Features
Everything you need..
No extras, add-ons or packages
Lead feature
Customer timeline + full history
Every colour, cut, product and payment, on one beautiful timeline.
- Visits, services and notes in order
- Sales and payments on the client record
- Photos, preferences and alerts
- Colour recipes ready for the chair
- Outstanding balance visible when it matters
Self-serve
Customer portal
Clients book, cancel, reschedule and see their history without calling you.
- Self-serve booking for returning clients
- Reschedule and cancel without the phone tag
- Visit history in one place
- Wallet pass for the lock screen
Fill the book
Online booking
A booking flow clients actually enjoy.
- Pick service, staff and time
- New and returning clients
- Mobile-first from the first tap
Run the floor
Staff calendar & roster
The book your stylists live in all day.
- Column per staff member
- Drag to reschedule
- Roster, leave and blockouts
- Walk-ins from the calendar flow
- Floor statuses: arrived → in chair → completed / no-show
Get paid
Front desk, POS & stock
Retail and appointment checkout in one till — without a second product.
- OTC retail and appointment checkout
- Held sales you can come back to
- Barcodes and SKU on products
- Low-stock alerts when levels run short
- Gift vouchers / cards Rolling out
Stay in touch
SMS reminders & templates
Templates ready today. Automated sending is rolling out.
- Custom SMS templates for the business
- Reminders Rolling out
- Confirmations and no-show messages Rolling out
Parity
Mobile app, full parity
Not a cut-down companion. The same SHEAR, in your pocket.
- Owners, managers and staff
- Calendar, clients, checkout on the go
- iOS + Android
Industry first
My Chair
Start → Complete. Real chair time versus booked — not a punch clock.
- One tap to start, one tap to complete
- Compare real time to what was booked
- Built for the chair, not the back office
Industry first
Big Screen
Landscape floor board for the shop TV: in chair, next up, the day’s pulse.
Built for barber; salon-ready later.
- Who’s in the chair right now
- Who’s next up
- A live pulse for the day
Front desk
Kiosk mode
Front-desk tablet check-in and walk-ins.
- Clients check themselves in
- Walk-in flow for the busy hour
- Built for a tablet on the counter
Made here
Designed in NZ, for NZ
Premium themes for salon, barber and spa. NZ terminology and GST-ready.
- Three distinct themes — never mixed on one screen
- Language that matches how NZ floors talk
- Built for GST and local habits